Business professionals know the importance of maintaining good relationships. Voiceover pros also understand that building and retaining contacts can lead to good client relationships. In this current environment of constant social and political reporting, it’s important to stay focused on your business goals and use communication wisely to maintain good interpersonal relationships. As a voice talent, maintaining good bonds with your clients and associates keeps your business growing.
Find Neutrality: Never Take Sides.
Now, this may seem like a coward’s way out, but keep reading. If you are out socially or professionally, there’s a high potential for social issues to work their way into conversations. If you’re in earshot of or in a discussion that turns political, or even ugly, maintain your focus. No matter your personal views, it’s better to stay neutral. Feel free to listen with an open mind as views are expressed, but don’t feel that you must agree or disagree. Even if you’re asked to give your point of view, be very tactful in your response. Your reply can work for or against you, so it’s best to be an opinionated listener.
Always Be Pleasant.
Not all interactions are pleasant ones. As a professional (self-employed) voice talent, you are still available to be seen by or reached by potential clients. As such, there’s usually no need to share your political, social, or religious views with all clients; you’re engaged to provide high-quality voiceover and or audio services. When interacting with potential or current clients, maintain a positive attitude mentally, and that attitude will come through in your communication. As a voice talent, you are looking to provide a service and to meet client needs. Your business is where you shine the best. Be professional and pleasant. If you find yourself in an interaction that is inappropriate, excuse yourself and move on. It’s just business.
Build Positive Relationships.
In relationships, give and take can help maintain a good rapport. As a voice talent, you don’t have to limit yourself to just providing voice over services. Look for opportunities to share information and assistance to others. For example, if you know of innovations that could be of interest to your clients, share the information with a friendly note. Likewise, if you have clients who celebrate certain holidays and events that you don’t observe, feel free to send well wishes on those particular days. A simple acknowledgment of clients’ special days is not an agreement or disagreement, and it’s a sign of respect and courtesy. You don’t need to go overboard on your acknowledgment. Stick to a simple greeting or acknowledgment respectfully. Such kindness can go a long way to help maintain relationships with others, even if you don’t agree on all personal and professional topics.
If I’ve had any modicum of success, it’s because I’ve had good relationships, and people trusted me.” Robert Kraft
A voiceover actor is like an ambassador. See yourself as a provider of excellent services no matter the political and social climate. Maintaining good client contacts through wise communication can position you as a great person to work with and a stable business professional.
Break a lip!